Terms and conditions
Terms and conditions
Exchange policy
Typically our policy is Exchanges Only (unless you feel that the product you received wasn’t as advertised / shown)
Our policy lasts 30 days. If 30 days have gone by since the date of your purchase, unfortunately we can’t offer you an exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you are displeased with your purchase do notify us right away, and we can have a dialogue about it at the very least.
Refunds
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your right to exchange.If you are approved, then your exchange voucher will be processed.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at danielvandernoon@gmail.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Return shipping
To return your product, see Studio in footer.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Otherwise we can’t guarantee that we will receive your returned item. For any other inquiries mail danielvandernoon@gmail.com and fire away. We just want you to be happy with the work you’ve bought : ) ---